Shipping Policy
At Mirelle, we strive to provide seamless and reliable shipping to customers worldwide. Below, you’ll find all the details regarding our shipping process.
🌍 Shipping Destinations
Mirelle ships worldwide. We partner with trusted international couriers to ensure timely and secure delivery of your orders. Please note that shipping availability may vary depending on your location.
📦 Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with tracking information.
⏳ Estimated Delivery Time
- • Standard Shipping: 5-12 business days (depending on destination)
- • Express Shipping: 2-5 business days (if available in your region)
Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We occasionally offer free shipping promotions, which will be clearly stated on our website.
📑 Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees, which are determined by your country's regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.
🔍 Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment using the provided link or on our website.
🚨 Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact our customer support team at support@mymirelle.com. We will work with the carrier to resolve the issue as quickly as possible.
🏡 Incorrect Shipping Address
Please ensure that your shipping address is correct when placing an order. If an incorrect address is provided, Mirelle is not responsible for lost or misdelivered packages. If you notice an error in your address after placing an order, please contact us immediately.
🔄 Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Have questions? Contact our support team – we’re happy to help! 💙